Diane Matkowski, from Massage Mentor Institute, came for a visit, so we took the opportunity to do an in-person IHACW podcast. Diane describes a reluctant client who really didn’t want to be there. What’s more, the client had a condition that was a bit intimidating: frozen shoulder. But with patience, great touch and sensitivity, Diane resolved the situation, winning over a client who became an enthusiastic promoter of Diane’s business.
About Diane Matkowski and Massage Mentor Institute:
The Institute is a space for practicing massage therapists to learn different approaches and varying philosophies on what works for bodywork. Not only that, but you will also find business classes and mentoring to further guide you on your journey.
Full show notes available at https://www.abmp.com/podcasts/ep-268-frozen-shoulder-diane-matkowski-i-have-client-who-pathology-conversations-ruth-werner